Customer satisfaction is our #1 goal.
Our policy lasts 30 days. If for any reason you are not fully satisfied with any ErthScential purchase / product. Please reach out to us within 30 days from placing your order and we will be more than happy to offer a store credit or exchange for you.
Clearance items are final sale only and do not apply to this return policy.
Refunds will be issued in form of store credit for the full purchase price minus shipping.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at email@example.com and we will provide you with exchange and shipping details to complete your exchange.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
We want to make your shopping experience with ErthScentials an amazing one. So please, if you have any concerns or questions. Please reach out to us!